Reshape your future with AI
Artificial intelligence (AI) is creating new opportunities to reshape the future.
In the world of the data economy, organizations are embracing new landscapes of connectivity, interactions, and creations. To stay ahead in their industry, they are combining data with artificial intelligence, to explore new ways of working, producing, consuming and communicating – reshaping our future. Generative AI and agentic AI, with their extraordinary potential, are the new contributors to this shake-up.
But how can we experience the full transformational benefits of AI while remaining ethical, protecting society and the planet, and creating a more sustainable, trustworthy, and better future for everyone?
This collection highlights the possibilities of your AI future.
Latest report: Developing sustainable Gen AI
The Capgemini Research Institute highlights the environmental impact of generative AI (Gen AI) and provides a roadmap for developing sustainable Gen AI practices.
Agentic AI
Unleash the value of customer service
Unleashing the value of customer service, a new report from the Capgemini Research Institute, provides organizations with a road map toward revolutionizing customer service by embracing the powerful capabilities of generative and agentic AI.
The report provides crucial insights on the current and future trends in customer service, based on findings from a global, cross-sector survey of around 9,500 consumers and 500 agents and supervisors, as well as 1,000 executives.
The next industrial revolution
Multi-agent systems and small Gen AI models are transforming factories
AI agents and agentic workflows
Experts are highlighting the immense potential of these advancements.
Generative AI
Gen AI in software
Capgemini Research Institute’s report, Turbocharging software with Gen AI, explores the benefits and opportunities that generative AI brings to software engineering. Drawing insights from a survey of 1,000 senior executives and 1,000 software professionals across organizations with annual revenues exceeding $1 billion, this report takes a look at the present and future impact of generative AI.
AI-powered cybersecurity for telecoms
Gain a deeper understanding of how telecom companies are using AI and Gen AI to address these rising cybersecurity risks with our report
Conversations for Tomorrow: Generative AI
Generative AI (Gen AI) is reshaping organizational structures and driving transformations within businesses.
Consumers and the generative AI effect
Highlights from a major study into the penetration of GenAI in the consumer products industry and the response from consumers.
Generative AI in organizations
Lessons from executives surveyed in the Capgemini Research Institute report
Organizations view Gen AI not as a disruptor, but as an accelerator
74% of organizations think Gen AI is a transformative technology that will help us drive revenue and innovation.
The next few years will see an uptake in adoption of AI agents
82% of organizations plan to integrate them within 1-3 years, trusting them for tasks like email generation, coding, and data analysis
Read the report
AI for good
Enabling evidence-based education decision-making with agentic AI
We team up with UNESCO and AWS for the 7th edition of the Global Data Science Challenge.
The objective is to develop an agentic Gen AI system that can empower countries to make informed, evidence-based policy decisions to enhance foundational learning outcomes.
Using AI to save endangered buffalo in Canada
Working with a group of Indigenous elders, knowledge keepers, and trappers, we have been using data and AI to map the impacts of wildfire and logging activity on critical wood buffalo habitat across Northern Alberta, Canada.
AI meets ethics: Making tech work for everyone
The choices we make with AI now will affect our future a lot. It’s not just about smart machines, but about making sure they fit our values.
Connected health research
The Capgemini Research Institute’s report, The connected health revolution, reveals the unprecedented opportunities that arise from connected health.
How knowledge graphs can improve Gen AI output
Validating results builds trust for organizations.
Applied AI
Eneco eMobility supercharges its customer care with generative AI
As a fast-growing company, Eneco eMobililty was facing increasing pressure on customer service and was looking for a solution that could help serve its customers better, faster, and cheaper.
Working with Capgemini, the charging services provider boosted agent productivity and enhanced the client service experience by introducing Dynamics 365 Contact Center – a Copilot-first cloud contact center, powered by Gen AI.
Enhancing life sciences research with Gen AI
Use cases are showing how applying Gen AI can augment research in the life sciences industry – accelerating time to market, reducing costs, and improving patient outcomes.
Unleashing confidence in AI
Drawing from the insights of 11 Capgemini experts, the Capgemini Generative AI Lab’s playbook delves into the appropriate application of AI, bridging the gap between its promise and practicality.
Embracing AI-powered behavioral finance
How banks can mitigate emotional investing by infusing intelligence to hyper-personalize portfolios and experiences for attracting and retaining key clients.
Trusted AI
In a world where 50 percent of business or organizational decisions could be taken by AI, companies must work hard to build trust.
The trusted AI orchestra
Building trust in an AI agent world
Meet our experts
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How we can help
Master your data, and empower your organization.
Visualize and pursue a better, sustainable, and trusted AI-enabled future
Discover how to elevate your possible with Generative AI