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Consumer products

Reimagine the future of consumer products in the new era of connected commerce.

Today’s consumers expect brands to offer products and experiences that meet their individual preferences and match their commitment to social responsibility, health, and sustainability – immediately.

In this landscape, brands don’t just need to understand what their consumers want, but also how to orchestrate the end-to-end supply ecosystem to meet demand through next-generation digital manufacturing capabilities and resilient, agile, and flexible fulfillment channels.

Consumer product trends 2024

Insights on the issues impacting consumer products brands today

“The behaviors of today’s consumers have shifted dramatically over the past 18 months and their expectations have evolved in parallel. With many of these changes proving permanent, brands are faced with the need to evolve and reinvent, rapidly and continuously.”

Tim Bridges, Capgemini’s Global Sectors leader and leader of Consumer Products, Retail, Distribution (CPRD) global sector practice

Redefining success

Learn how to deliver on promises to today’s customers.

Optimizing consumer choices to maximize the experience.
 
We recognize the fundamental shift brands are facing – from a traditional one-way B2B model to a multichannel strategy that blends physical and digital, B2B and B2C, partner and owned channels.

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Orchestrating the end-to-end supply ecosystem.
 
With decades of experience in business transformation and intelligent supply and fulfilment networks, we help brands fundamentally reinvent the supply chain, infusing operations with data, analytics, and AI, to orchestrate players, cut costs, improve agility, and better serve the customer.

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Embedding social responsibility and environmental sustainability throughout the product lifecycle.
 
A tremendous shift in consumer sentiment has pushed environmental concerns, sustainability, and healthy lifestyle choices into the mainstream.

Capgemini helps brands embrace their purpose across the business and leverage their commitments to differentiate in a crowded and hyper-competitive market.

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    Consumer-Centric Grocery Fulfillment

    We help companies develop and implement a customer-first strategy, as well as underlying data-led capabilities.

    Food waste reduction solutions for retail

    One-third of all food is wasted, harming the climate, biodiversity, and consumers. Food waste is a global challenge.

    Connected commerce in retail, consumer products and services

    Digital channels remain the fastest-growing global channel for consumer products companies, outpacing others by a rate of three or more.

    Intelligent supply chain solutions for FMCG

    Turning complex supply chains into intelligent ecosystems

      More client stories from across the Group

      Expert perspectives

      Innovation

      Navigating the complex web of last-mile deliveries

      Pravin Chaudhary
      Oct 10, 2023
      Data and AI

      Data and tech: The future of commerce is connected

      Kees Jacobs
      Jul 25, 2023

      Meet our experts

      Tim Bridges

      Global Head of Consumer Products & Retail
      Tim Bridges leads Capgemini’s Global Sectors and the Consumer Products, Retail, Distribution (CPRD) global sector practice, a portfolio that includes major global retail, fashion, restaurant, consumer products, transportation, and distribution brands such as McDonald’s, Coca-Cola, Meijer, Office Depot, Domino’s, and Unilever.

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