Skip to Content

Digital inclusion

We’re bridging the digital divide to ensure technology is an opportunity for all.

Digital transformation is exposing a clear divide that is impacting all geographies and sectors. Basic digital skills are essential to working, receiving medical care, traveling, and staying informed in our modern age, but the poorest in our society are too often left behind. 
We believe people should never be limited in work and life by a lack of digital skills, and that the next generation of innovators should be supported.
By using the skills and passions of our people, we’re bridging the digital divide to ensure we have a future where technology is an opportunity for everyone.


Paul Hermelin, Chairman of Capgemini

Our objective

As part of our Environmental, Social and Governance policy, we have set an objective to support 5 million beneficiaries through our digital inclusion program by 2030.

Visit our dedicated ESG pages for further details.

Helping society address the impact of the digital revolution

Digital literacy is more vital than ever and can determine whether or not an individual is included or excluded in today’s world.As part of our efforts to close the gap, we are engaging in a number of initiatives designed to teach digital skills to those that need them, and create new pathways to careers in tech.

Our digital literacy programs aim to bridge the digital divide. They provide access to digital tools and devices, teach foundational digital skills to the uninformed and untrained, and inspire young people and women to pursue careers in tech. These programs benefited over 327,000 people in 2021 (vs. 27,300 in 2019).

Our 40 digital academies provide specialized training in IT capabilities and IT enabled skills (ITES) to disadvantaged populations to help them find sustainable employment and reach financial independence. For example, we’re training and hiring 500 women from rural backgrounds in India to empower them to become valuable members of our workforce, while over 2,300 digital academy graduates have been hired so far by Capgemini.

Through our Technology for Positive Futures strategy, we focus on leveraging technology to create positive societal impact. From hackathons to the development of new services, we engage our people to develop innovative solutions to social and environmental challenges.

Our impact

Here are some key numbers that indicate reach and impact of our programmes*.

    The great digital divide

    Capgemini Research Institute looks at why sustainability means collective action, bolder leadership, and smarter technologies.

    Transforming lives through technology

    Through the LEAP Digital Academy programme, Capgemini has been supporting India’s underprivileged youth to seek new employment opportunities

    Making technology work for everyone

    At Capgemini, our CSR efforts tap into the power of digital technology and partnerships to bring change and empower socially-disadvantaged youth

      Inside stories

      Our approach to ESG

      Our conviction is that there has never been a better time to leverage technology and human capabilities to tackle environment, social and governance (ESG) challenges.